Terms of Service

Last updated: 18 March 2026

Overview

Welcome to Paws Peace. The terms "we", "us" and "our" refer to Paws Peace, operated by a company registered in Latvia (registration number: 40203497867, VAT number: LV40203497867), with its registered address at Čiekurkalna 5. šķērslīnija 26A - 3, Rīga, LV-1026, Latvia.

Paws Peace operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Our Services are powered by Shopify.

These Terms of Service ("Terms") describe your rights and responsibilities when you use our Services. Please read them carefully, as they contain important information about your legal rights.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

1. Access and Account

By agreeing to these Terms, you confirm that you are at least 18 years of age, or the age of majority in your country of residence if higher. If you are accessing the Services on behalf of a minor in your care, you take full responsibility for their use of the Services.

To use our Services, including browsing our store or making a purchase, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You confirm that all information you provide is accurate, current, and complete, and that you have the right to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to any other person.

2. Our Products

We have made every effort to represent our products accurately. However, please be aware that colours and product appearance may vary slightly from how they appear on your screen, depending on your device and its settings.

We do not warrant that the quality of any product will meet your expectations or exactly match the depiction on our website. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities available to any person or region.

3. Orders

When you place an order, you are making an offer to purchase. Paws Peace reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and your payment has been successfully processed.

Please review your order carefully before submitting it. Once an order is accepted, we may be unable to accommodate cancellation requests. If we decline, modify, or cancel your order, we will notify you by email.

Your purchases are subject to our Returns and Refunds Policy, which is available on our website. You confirm that your purchases are for personal or household use and not for commercial resale or export.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, customs, or import charges, which will be shown at checkout.

We may offer promotions from time to time governed by separate terms. Where those terms conflict with these Terms, the promotion terms will apply.

You agree to provide accurate and complete payment information for all purchases. You confirm that you are authorised to use the payment method provided, that the charges will be honoured by your payment provider, and that you will pay all charges including applicable taxes and shipping costs.

5. Shipping and Delivery

All delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control.

In accordance with EU consumer law, the risk of loss or damage to goods passes to you upon physical delivery of the goods to you or a person designated by you to receive them. Risk does not pass at the point of handover to the carrier.

6. Intellectual Property

Our Services, including all trademarks, text, images, graphics, product descriptions, design, and arrangement thereof, are owned by Paws Peace, or our licensors and are protected by Latvian and European Union intellectual property law.

These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, or transmit any material from our Services without our prior written consent.

Paws Peace and  names, logos, and product names are our trademarks. You must not use them without our prior written permission. Shopify's name, logo, and trademarks are the property of Shopify Inc. All other trademarks belong to their respective owners.

7. Third-Party Tools

We may provide access to third-party tools as part of our Services. These tools are provided "as is" and "as available" without any warranties or endorsement from us. We have no control over these tools and accept no liability for your use of them. Use of any third-party tools is entirely at your own risk.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. If you choose to access a third-party site, you do so at your own risk. We recommend reviewing the privacy and terms policies of any third-party site before engaging with it.

9. Relationship with Shopify

Paws Peace is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make are made directly with Paws Peace. Shopify is not responsible for any aspect of transactions between you and Paws Peace, including any injury, damage, or loss resulting from products purchased. By using the Services, you release Shopify and its affiliates from all claims arising from your transactions with Paws Peace.

10. Privacy Policy

All personal information we collect through the Services is handled in accordance with our Privacy Policy, available at hello@pawspeace.com or on our website. Shopify also processes certain personal information as part of providing the Services — please refer to Shopify's Privacy Policy at https://www.shopify.com/legal/privacy for details.

By using the Services, you confirm that you have read and understood our Privacy Policy.

11. Reviews and Feedback

If you submit any feedback, reviews, suggestions, or other content to us, you grant Paws Peace a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute that content for any purpose related to operating and improving our Services.

You confirm that you own or have the rights to any feedback you submit, that it is accurate, and that it does not infringe the rights of any third party. You must not submit feedback that is unlawful, offensive, defamatory, or contains malicious code. We reserve the right to remove any feedback that violates these Terms.

12. Errors and Inaccuracies

We make every effort to ensure accuracy on our website, but errors may occasionally occur in product descriptions, pricing, or availability. We reserve the right to correct any errors and to cancel or modify orders where information was inaccurate, without prior notice.

13. Prohibited Uses

You may use our Services only for lawful purposes. You must not use the Services to engage in any unlawful, harmful, or fraudulent activity; infringe any intellectual property rights; harass, harm, or defame any person; transmit spam, malware, or misleading content; impersonate any person or entity; or interfere with the security or operation of our Services.

We reserve the right to suspend or terminate your access to the Services at any time if we determine you have violated any part of these Terms.

14. Termination

We may terminate your access to the Services at any time and for any reason without notice. Upon termination, you remain liable for any amounts owed. The following sections survive termination: Intellectual Property, Reviews and Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Privacy Policy.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

Nothing in these Terms affects your statutory rights as a consumer under EU or Latvian consumer protection law, which cannot be excluded or limited.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Paws Peace, our partners, directors, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under EU or Latvian consumer law.

17. Indemnification

You agree to indemnify and hold harmless Paws Peace, Shopify, and our respective affiliates, officers, employees, and service providers from any claims, damages, or costs (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or third-party rights, or your use of the Services.

18. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remainder of these Terms will continue in full force and effect.

19. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement between you and Paws Peace regarding your use of the Services and supersede any prior agreements.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

20. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. Paws Peace may transfer or assign these Terms and our rights and obligations at any time without notice to you.

21. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Latvia and, where applicable, the law of the European Union.

Any disputes arising from or relating to these Terms or your use of our Services shall be subject to the jurisdiction of the courts of Latvia. If you are a consumer resident in the EU, you also have the right to bring proceedings in the courts of your country of residence.

We are committed to resolving disputes amicably. If you have a complaint, please contact us first at hello@pawspeace.com. If we cannot resolve it, you may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

22. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the date at the top of this page. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.

23. Contact

If you have any questions about these Terms of Service, please contact us:

LTD Paws Peace

Email: hello@pawspeace.com

Address: Čiekurkalna 5. šķērslīnija 26, Rīga, LV-1026, Latvia

Company registration number: 40203497867

VAT number: LV40203497867